Lotus Mobile Connect V6.1.1
Getting started
Introduction
Preparing the network environment
Mobility Client addressing for the VPN
MNC carrier connection
Firewall issues
Preparing the operating system environment
Persistent data storage requirements
Installing
Verifying the installation
Notices
Trademarks
Administrator's guide
Administrator's Guide
About the Administrator's guide
What's new in this release
Overview
Mobile access services communication
HTTP communication
Messaging communication
Short message delivery operation
Mobile-originated message operation
Key components
Persistent data storage
Configuration information
Session information
Accounting and billing information
Connection Manager
Operating system-specific feature support
Gatekeeper
Elements of the Gatekeeper interface
Client roles
Mobility Client
Network providers
Planning
Defining resources
Organizational unit
Access manager
Connection Manager
Messaging services
HTTP access services
Mobile access services
Cluster manager
Multiple cluster node support
Groups
Mobile network connection (MNC)
Device resolver
If you are using network address translation (NAT) with device resolver
Directory server
User
Administrator
Access control lists and ACL profiles
Connection Manager access control list
User access control list
Broadcast group access control list
Authentication profile
Lightweight third party authentication support
Using LTPA in a WebSphere Portal or WebSphere Application Server environment
Password policy
Your network
Supported network providers
Native-PPP connections
Data storage
Configuration information stored on a directory service server
Configuration information stored in a relational database
Session information stored in a relational database
Accounting and billing information stored in a relational database
Port number information
Sending accounting packets to RADIUS servers
Capacity and performance
Security
Using IPSec
Security options
Authentication and encryption
Authentication between the mobile access services and Mobility Clients
Encryption between the mobile access services and Mobility Clients
Third-party authentication to the Connection Manager
Third-party authentication using RADIUS
Third-party authentication using LDAP-bind
Third-party authentication using certificates
Authentication and encryption between messaging services and applications using the Messaging Services and Push APIs
Authentication and encryption between the Gatekeeper and the access manager
Authentication and encryption among cluster managers
Administrator access
Before you install
Required software
Persistent data storage software requirements
Database storage using a directory service
Integrating the Connection Manager with existing LDAP schemas
Database storage using a relational database
Checking for a supported version of Oracle
Installation logging
Network provider hardware requirements
Determining the virtual storage needed
Determining the disk space needed
Ensuring sufficient storage for logging on UNIX-based systems
Network connectivity for the Connection Manager
Installing and configuring X.25 support
Installing and initial configuration
Installation checklist
Installing the Gatekeeper
Installing the Gatekeeper on AIX
Installing the Gatekeeper on Linux
Installing the Gatekeeper on Solaris
Installing the Gatekeeper on Windows
Installing the Connection Manager
Installing the Connection Manager on AIX
Using UTF-8 locale message catalogs
Installing the Connection Manager on Linux or Solaris
Using UTF-8 locale message catalogs
Installing the Connection Manager on Windows
Configuring IBM Directory
Configuring Red Hat Directory
Configuring Sun ONE Directory Server
Configuring OpenLDAP
Adding the schema to a local OpenLDAP server automatically
Adding the schema to an OpenLDAP server configuration file manually
Configuring DB2
Configuring Oracle
Configuring the access manager
Configuring resources
Initial configuration checklist
Defining a Connection Manager using the Gatekeeper
Adding a mobile network interface
Adding other resources specific to mobile access services
Adding a mobile network connection
Adding users
Adding resources in batch mode
Adding messaging services
Adding HTTP access services
Enabling secure communication
Configuring SSL certificates on the Connection Manager
Configuring SSL certificates between the Gatekeeper and access manager
Adding a secure login profile
Using third-party authentication or accounting servers
Using RADIUS servers
Using RADIUS authentication profiles
Using RADIUS servers for accounting and billing
Using LDAP-bind authentication profiles
Using certificated-based authentication profiles
Configuring cluster nodes
Configuring cluster nodes for connectionless MNCs
Configuring a directory server
Configuring user account lookup
Configuring an alternate directory server
Administering
Using the Gatekeeper
Navigating the Gatekeeper interface
Editing resource properties
Menu bar options
File -> Log In
File -> Log Off
File -> Change Login Password
File -> Login Profiles
File -> Access Control Lists
File -> Exit
Options -> Gatekeeper Trace
Options -> Gatekeeper Message Log
Options -> Gatekeeper Console Output
Options -> Gatekeeper Properties
Window menu
Help menu
Finding resources
Adding resources
Viewing Connection Manager logs
Viewing users
Using broadcast groups
Monitoring packet flow
Using the Monitor GUI
Applying maintenance
Installation paths
Migration considerations
Software downloads
Removing the Connection Manager
Removing the Gatekeeper
Installing and configuring the TAI plug-in
Using mobile access services
Defining resources used by mobile access services
TCP-Lite
HTTP codec
Connection and transport profiles
Groups for mobile access services
Mobile device
Modem profile
Network address translator
Example flow
Packet mapping
Filter
Routing alias
Mobile network interface (MNI)
Defining a static MNI subnet
IP addressing concepts
Enabling secure communication for mobile access services
Controlling data traffic
Configuring authentication between the mobile access services and the Mobility Client
Storing client-based certificates
Configuring a redundant RNC with remotely controlled A/B switches
Using messaging services
Defining resources used by messaging services
Application service
Enabling secure communication for messaging services
Configuring SSL certificates for messaging services
Configuring SSL certificates for message processing applications
Configuring key certificates from the messaging services key database
Creating a Java key store file for Java applications
Creating a key database and stash file for C applications
Configuring an SMPP MNC
Configuring a WCTP MNC
Appendix A. Programming reference
Appendix B. Database schema information
Accounting and billing database schema
Session database schema
Reclaiming space after records are deleted
Appendix C. Other resources
Using the information center
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Getting online help
Gatekeeper help
IBM Key Management help
Reference information
Notices
Trademarks
Index
Gatekeeper online help
Controlling resources and organizational units
Assigning administrative level of authority and access
Searching for resources
Refreshing the view of the resources
Customizing the view of resource classes and types
Adding a resource
Starting up/Shutting down a Connection Manager
Moving resources in and out of organizational units
Adding large numbers of users or mobiles devices
Customize network configuration
Setting up a broadcast group
Sending broadcast messages
Adding a network connection
Configuring a connection for an ASTRO 25 network
Configuring intelligent connections
Configuring TCP-Lite and HTTP codec
Looking up users in another directory service
Setting up IP addressing
Setting up network address translation
Filtering incoming and outgoing data
Redirecting packets to and from the Connection Manager
Routing traffic to a subnetwork
Configure for security
Configuring SSL certificates
Using authentication profiles
Using device identification with Mobility Clients
Configuring users to be authenticated using only RADIUS
Configuring users to be authenticated using only LDAP-bind
Configuring users to be authenticated using certificate-based authentication
Limiting the client log on to a specific class of devices
Configuring a restricted session for Windows integrated logon
Manage administrators
Setting up an access manager login profile
Assigning administrative level of authority and access
Changing an administrator password
Viewing access control lists
Terminating the login due to inactivity
Manage users
Unlocking or locking a user ID
Resetting the failed login count
Viewing users
Forcing the logoff of a connected user
Defining a password policy
Removing the user password requirement
Resetting a user password
Starting user tracing
Troubleshoot problems
Viewing status for more than one Connection Manager
Setting log files
Configuring the syslogd messaging facility
Viewing logs: message, trace, and account
Starting user tracing
Setting Gatekeeper console output
Setting Gatekeeper message log options
Setting Gatekeeper trace options
Viewing ISA configuration files
What is?
Organizational unit
Access manager
Connection Manager
Mobile network connection
Mobile access services
Connection and transport profiles
TCP-Lite
Network address translation
Packet mapping
Filter
Routing alias
Mobile network interface
Cluster manager
Messaging services
Messaging services application service
HTTP access services
Directory server
Users
Authentication profile
Administrators
Access control lists (ACLs) and ACL profiles
Mobile device
Modem profile
Wireless password policy
Group
Default resources
Device resolver
Mobility Client guides
Linux
User's Guide
About the Mobility Client guide for Linux
What's new in this release
Getting started
Software and hardware requirements
Installing the Mobility Client
Applying maintenance
Starting the Mobility Client
Removing the Mobility Client
Using the Mobility Client
Creating a Mobility Client connection
Connecting to the Connection Manager
Changing your password
Checking that applications are running before connecting
Starting a connection when the operating system starts
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Using trace
Using the trace viewer
Configure trace properties
Trace levels
Subsystems
File
Viewer
Roaming between networks
Specifying the network adapter to use
Viewing connection status
Manually suspending and resuming communications
Viewing connection properties
Deleting a connection
Disconnecting from the Connection Manager
Changing font size and style
Configuring clients with configuration files
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Notices
Trademarks
Index
Nokia devices
About the Mobility Client guide for Nokia devices
Who should read this information
What's new in this release
Getting started
Understanding network access
Prerequisites
Installing and launching the Mobility Client
Creating a new account
Establishing a connection to the Connection Manager
Removing the Mobility Client
Managing accounts
Editing an account
Deleting an account
Duplicating an account
Setting a default account
Changing the password
Hiding and showing the active connection
Disconnecting the active connection
Using the Mobility Client
Viewing the connection information
Using advanced settings
Using trace
Enabling logging
Clearing the log file
Moving files between the device and the desktop
Exporting and importing configuration files
Checking that applications are running before connecting
Automatically starting applications after connecting
Using cross-network roaming
Changing Internet access point priority
Applying maintenance
Configuring clients with configuration files
Accessibility
Notices
Trademarks
Windows
User's Guide
About the Mobility Client guide for Windows
What's new in this release
Getting started
Software and hardware requirements
Installing and configuring the Mobility Client
Operating system upgrade considerations
Migration considerations
Types of installations
Activating a modem through the network provider
Installing a modem driver on the mobile computer
Installing a modem driver
Installing a manufacturer's modem driver
Installing a modem driver provided by Windows
Installing a modem driver provided by Mobility Client
Installing the Mobility Client on Windows 2000, Windows XP, or Windows Vista
Installing the Mobility Client on Windows CE
Performing a preconfigured installation
Performing a silent installation
Creating a Mobility Client connection
Using the Mobility Client
Starting a connection
Connecting to the Connection Manager
Connecting from the command line
Logging off from the command line
Starting a connection when Windows starts
Using a Windows user ID and password to log into the Connection Manager
Changing the initial expired password
Checking that applications are running before connecting
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Viewing connection status
Modifying connection properties
Using cross-network roaming
Roaming limitations of cross-network roaming
How an Automatically Connect connection works with Mobility Client for Windows CE
Sharing the Mobility Client connection on Windows
Setting up a trace
Using the trace viewer
Configure trace properties
Trace levels
Viewer
File
Applying maintenance
Removing the Mobility Client on Windows 2000, Windows XP, and Windows Vista
Removing the Mobility Client on Windows CE
Removing the Mobility Client for Windows CE from the desktop
Removing the Mobility Client from the device
Configuring clients with a configuration file
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Mobility Client for Windows
Mobility Client for Windows CE
Notices
Trademarks
Index
Troubleshooting and support
Troubleshooting guide
Before you call IBM Support
Locating the problem
Installing and using the IBM Support Assistant
Determining the version of code installed
Obtaining service updates
Determining the service level of the Connection Manager
Determining the service level of Mobility Clients
Determining the service level of Gatekeeper
Troubleshooting checklists
Mobility Client log in and password problems
Using logs to troubleshoot login problems
Mobility Client problems
Connection Manager problems
Persistent data storage problems
Application problems
Gatekeeper problems
Determining the status of resources
Verifying Connection Manager processes
Verifying the portmap daemon is enabled for automatic start-up on AIX systems
Port number information
Supported locales
Using access manager logs
Using Connection Manager logs
Message log
Account log
Using the wg_acct command
Purpose
Syntax
Description
Flags
Examples
Trace log
Testing for UDP packet loss
Troubleshooting tips
Finding broadcast errors when using mobile access services
Determining the status of an X.25 link on AIX
Monitoring X.25 data flow
Sending network management traps
Trap variables
Trap severity
Trap descriptions
Notices
Trademarks
Lotus Mobile Connect V6.1
Getting started
Introduction
Preparing the network environment
Mobility Client addressing for the VPN
MNC carrier connection
Firewall issues
Preparing the operating system environment
Persistent data storage requirements
Installing
Verifying the installation
Notices
Trademarks
Administrator's guide
Administrator's Guide
About the Administrator's guide
What's new in this release
Overview
Mobile access services communication
HTTP communication
Messaging communication
Short message delivery operation
Mobile-originated message operation
Key components
Persistent data storage
Configuration information
Session information
Accounting and billing information
Connection Manager
Operating system-specific feature support
Gatekeeper
Elements of the Gatekeeper interface
Client roles
Mobility Client
Network providers
Planning
Defining resources
Organizational unit
Access manager
Connection Manager
Messaging services
HTTP access services
Mobile access services
Cluster manager
Multiple cluster node support
Groups
Mobile network connection (MNC)
Device resolver
If you are using network address translation (NAT) with device resolver
Directory server
User
Administrator
Access control lists and ACL profiles
Connection Manager access control list
User access control list
Broadcast group access control list
Authentication profile
Lightweight third party authentication support
Using LTPA in a WebSphere Portal or WebSphere Application Server environment
Password policy
Your network
Supported network providers
Native-PPP connections
Data storage
Configuration information stored on a directory service server
Configuration information stored in a relational database
Session information stored in a relational database
Accounting and billing information stored in a relational database
Port number information
Sending accounting packets to RADIUS servers
Capacity and performance
Security
Using IPSec
Security options
Authentication and encryption
Authentication between the mobile access services and Mobility Clients
Encryption between the mobile access services and Mobility Clients
Third-party authentication to the Connection Manager
Third-party authentication using RADIUS
Third-party authentication using LDAP-bind
Third-party authentication using certificates
Authentication and encryption between messaging services and applications using the Messaging Services and Push APIs
Authentication and encryption between the Gatekeeper and the access manager
Authentication and encryption among cluster managers
Administrator access
Before you install
Required software
Persistent data storage software requirements
Database storage using a directory service
Integrating the Connection Manager with existing LDAP schemas
Database storage using a relational database
Checking for a supported version of Oracle
Installation logging
Network provider hardware requirements
Determining the virtual storage needed
Determining the disk space needed
Ensuring sufficient storage for logging on UNIX-based systems
Network connectivity for the Connection Manager
Installing and configuring X.25 support
Installing and initial configuration
Installation checklist
Installing the Gatekeeper
Installing the Gatekeeper on AIX
Installing the Gatekeeper on Linux
Installing the Gatekeeper on Solaris
Installing the Gatekeeper on Windows
Installing the Connection Manager
Installing the Connection Manager on AIX
Using UTF-8 locale message catalogs
Installing the Connection Manager on Linux or Solaris
Using UTF-8 locale message catalogs
Configuring IBM Directory
Configuring Red Hat Directory
Configuring Sun ONE Directory Server
Configuring OpenLDAP
Adding the schema to a local OpenLDAP server automatically
Adding the schema to an OpenLDAP server configuration file manually
Configuring DB2
Configuring Oracle
Configuring the access manager
Configuring resources
Initial configuration checklist
Defining a Connection Manager using the Gatekeeper
Adding a mobile network interface
Adding other resources specific to mobile access services
Adding a mobile network connection
Adding users
Adding resources in batch mode
Adding messaging services
Adding HTTP access services
Enabling secure communication
Configuring SSL certificates on the Connection Manager
Configuring SSL certificates between the Gatekeeper and access manager
Adding a secure login profile
Using third-party authentication or accounting servers
Using RADIUS servers
Using RADIUS authentication profiles
Using RADIUS servers for accounting and billing
Using LDAP-bind authentication profiles
Using certificated-based authentication profiles
Configuring cluster nodes
Configuring cluster nodes for connectionless MNCs
Configuring a directory server
Configuring user account lookup
Configuring an alternate directory server
Administering
Using the Gatekeeper
Navigating the Gatekeeper interface
Editing resource properties
Menu bar options
File -> Log In
File -> Log Off
File -> Change Login Password
File -> Login Profiles
File -> Access Control Lists
File -> Exit
Options -> Gatekeeper Trace
Options -> Gatekeeper Message Log
Options -> Gatekeeper Console Output
Options -> Gatekeeper Properties
Window menu
Help menu
Finding resources
Adding resources
Viewing Connection Manager logs
Viewing users
Using broadcast groups
Monitoring packet flow
Syntax
Description
Flags
Examples
Applying maintenance
Installation paths
Migration considerations
Software downloads
Removing the Connection Manager
Removing the Gatekeeper
Installing and configuring the TAI plug-in
Using mobile access services
Defining resources used by mobile access services
TCP-Lite
HTTP codec
Connection and transport profiles
Groups for mobile access services
Mobile device
Modem profile
Network address translator
Example flow
Packet mapping
Filter
Routing alias
Mobile network interface (MNI)
Defining a static MNI subnet
IP addressing concepts
Enabling secure communication for mobile access services
Controlling data traffic
Configuring authentication between the mobile access services and the Mobility Client
Storing client-based certificates
Configuring a redundant RNC with remotely controlled A/B switches
Using messaging services
Defining resources used by messaging services
Application service
Enabling secure communication for messaging services
Configuring SSL certificates for messaging services
Configuring SSL certificates for message processing applications
Configuring key certificates from the messaging services key database
Creating a Java key store file for Java applications
Creating a key database and stash file for C applications
Configuring an SMPP MNC
Configuring a WCTP MNC
Appendix A. Programming reference
Appendix B. Database schema information
Accounting and billing database schema
Session database schema
Reclaiming space after records are deleted
Appendix C. Other resources
Using the information center
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Getting online help
Gatekeeper help
IBM Key Management help
Reference information
Notices
Trademarks
Index
Gatekeeper online help
Controlling resources and organizational units
Assigning administrative level of authority and access
Searching for resources
Refreshing the view of the resources
Customizing the view of resource classes and types
Adding a resource
Starting up/Shutting down a Connection Manager
Moving resources in and out of organizational units
Adding large numbers of users or mobiles devices
Customize network configuration
Setting up a broadcast group
Sending broadcast messages
Adding a network connection
Configuring a connection for an ASTRO 25 network
Configuring intelligent connections
Configuring TCP-Lite and HTTP codec
Looking up users in another directory service
Setting up IP addressing
Setting up network address translation
Filtering incoming and outgoing data
Redirecting packets to and from the Connection Manager
Routing traffic to a subnetwork
Configure for security
Configuring SSL certificates
Using authentication profiles
Using device identification with Mobility Clients
Configuring users to be authenticated using only RADIUS
Configuring users to be authenticated using only LDAP-bind
Configuring users to be authenticated using certificate-based authentication
Limiting the client log on to a specific class of devices
Configuring a restricted session for Windows integrated logon
Manage administrators
Setting up an access manager login profile
Assigning administrative level of authority and access
Changing an administrator password
Viewing access control lists
Terminating the login due to inactivity
Manage users
Unlocking or locking a user ID
Resetting the failed login count
Viewing users
Forcing the logoff of a connected user
Defining a password policy
Removing the user password requirement
Resetting a user password
Starting user tracing
Troubleshoot problems
Viewing status for more than one Connection Manager
Setting log files
Configuring the syslogd messaging facility
Viewing logs: message, trace, and account
Starting user tracing
Setting Gatekeeper console output
Setting Gatekeeper message log options
Setting Gatekeeper trace options
Viewing ISA configuration files
What is?
Organizational unit
Access manager
Connection Manager
Mobile network connection
Mobile access services
Connection and transport profiles
TCP-Lite
Network address translation
Packet mapping
Filter
Routing alias
Mobile network interface
Cluster manager
Messaging services
Messaging services application service
HTTP access services
Directory server
Users
Authentication profile
Administrators
Access control lists (ACLs) and ACL profiles
Mobile device
Modem profile
Wireless password policy
Group
Default resources
Device resolver
Mobility Client guides
Linux
User's Guide
About the Mobility Client guide for Linux
What's new in this release
Getting started
Software and hardware requirements
Installing the Mobility Client
Applying maintenance
Starting the Mobility Client
Removing the Mobility Client
Using the Mobility Client
Creating a Mobility Client connection
Connecting to the Connection Manager
Changing your password
Checking that applications are running before connecting
Starting a connection when the operating system starts
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Using trace
Using the trace viewer
Configure trace properties
Trace levels
Subsystems
File
Viewer
Roaming between networks
Specifying the network adapter to use
Viewing connection status
Manually suspending and resuming communications
Viewing connection properties
Deleting a connection
Disconnecting from the Connection Manager
Changing font size and style
Configuring clients with configuration files
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Notices
Trademarks
Index
Nokia devices
About the Mobility Client guide for Nokia devices
Who should read this information
What's new in this release
Getting started
Understanding network access
Prerequisites
Installing and launching the Mobility Client
Creating a new account
Establishing a connection to the Connection Manager
Removing the Mobility Client
Managing accounts
Editing an account
Deleting an account
Duplicating an account
Setting a default account
Changing the password
Hiding and showing the active connection
Disconnecting the active connection
Using the Mobility Client
Viewing the connection information
Using advanced settings
Using trace
Enabling logging
Clearing the log file
Moving files between the device and the desktop
Exporting and importing configuration files
Checking that applications are running before connecting
Automatically starting applications after connecting
Using cross-network roaming
Changing Internet access point priority
Applying maintenance
Configuring clients with configuration files
Accessibility
Notices
Trademarks
Windows
User's Guide
About the Mobility Client guide for Windows
What's new in this release
Getting started
Software and hardware requirements
Installing and configuring the Mobility Client
Operating system upgrade considerations
Migration considerations
Types of installations
Activating a modem through the network provider
Installing a modem driver on the mobile computer
Installing a modem driver
Installing a manufacturer's modem driver
Installing a modem driver provided by Windows
Installing a modem driver provided by Mobility Client
Installing the Mobility Client on Windows 2000 and Windows XP
Installing the Mobility Client on Windows CE
Performing a preconfigured installation
Performing a silent installation
Creating a Mobility Client connection
Using the Mobility Client
Starting a connection
Connecting to the Connection Manager
Connecting from the command line
Logging off from the command line
Starting a connection when Windows starts
Using a Windows user ID and password to log into the Connection Manager
Changing the initial expired password
Checking that applications are running before connecting
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Viewing connection status
Modifying connection properties
Using cross-network roaming
Roaming limitations of cross-network roaming
How an Automatically Connect connection works with Mobility Client for Windows CE
Sharing the Mobility Client connection on Windows
Setting up a trace
Using the trace viewer
Configure trace properties
Trace levels
Viewer
File
Applying maintenance
Removing the Mobility Client on Windows 2000 and Windows XP
Removing the Mobility Client on Windows CE
Removing the Mobility Client for Windows CE from the desktop
Removing the Mobility Client from the device
Configuring clients with a configuration file
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Mobility Client for Windows
Mobility Client for Windows CE
Notices
Trademarks
Index
Troubleshooting and support
Troubleshooting guide
Before you call IBM Support
Locating the problem
Installing and using the IBM Support Assistant
Determining the version of code installed
Obtaining service updates
Determining the service level of the Connection Manager
Determining the service level of Mobility Clients
Determining the service level of Gatekeeper
Troubleshooting checklists
Mobility Client log in and password problems
Using logs to troubleshoot login problems
Mobility Client problems
Connection Manager problems
Persistent data storage problems
Application problems
Gatekeeper problems
Determining the status of resources
Verifying Connection Manager processes
Verifying the portmap daemon is enabled for automatic start-up on AIX systems
Port number information
Supported locales
Using access manager logs
Using Connection Manager logs
Message log
Account log
Using the wg_acct command
Purpose
Syntax
Description
Flags
Examples
Trace log
Testing for UDP packet loss
Troubleshooting tips
Finding broadcast errors when using mobile access services
Determining the status of an X.25 link on AIX
Monitoring X.25 data flow
Sending network management traps
Trap variables
Trap severity
Trap descriptions
Notices
Trademarks
ibm.com: About IBM - Privacy - Contact
About IBM
Privacy
Contact
Lotus Mobile Connect v6.1.2
Getting started
Introduction
Preparing the network environment
Mobility Client addressing for the VPN
MNC carrier connection
Firewall issues
Preparing the operating system environment
Persistent data storage requirements
Installing
Verifying the installation
Notices
Trademarks
Administrator's guide
Administrator's Guide
About the Administrator's guide
What's new in this release
Overview
Mobile access services communication
HTTP communication
Messaging communication
Short message delivery operation
Mobile-originated message operation
Key components
Persistent data storage
Configuration information
Session information
Accounting and billing information
Connection Manager
Operating system-specific feature support
Gatekeeper
Elements of the Gatekeeper interface
Client roles
Mobility Client
Network providers
Planning
Defining resources
Organizational unit
Access manager
Connection Manager
Messaging services
HTTP access services
Mobile access services
Cluster manager
Multiple cluster node support
Groups
Mobile network connection (MNC)
Device resolver
If you are using network address translation (NAT) with device resolver
Directory server
User
Administrator
Access control lists and ACL profiles
Connection Manager access control list
User access control list
Broadcast group access control list
Authentication profile
Lightweight third party authentication support
Using LTPA in a WebSphere Portal or WebSphere Application Server environment
Password policy
Your network
Supported network providers
Native-PPP connections
Data storage
Configuration information stored on a directory service server
Configuration information stored in a relational database
Session information stored in a relational database
Accounting and billing information stored in a relational database
Port number information
Sending accounting packets to RADIUS servers
Capacity and performance
Security
Using IPSec
Security options
Authentication and encryption
Authentication between the mobile access services and Mobility Clients
Encryption between the mobile access services and Mobility Clients
Third-party authentication to the Connection Manager
Third-party authentication using RADIUS
Third-party authentication using LDAP-bind
Third-party authentication using certificates
Authentication and encryption between messaging services and applications using the Messaging Services and Push APIs
Authentication and encryption between the Gatekeeper and the access manager
Authentication and encryption among cluster managers
Administrator access
Before you install
Required software
Persistent data storage software requirements
Database storage using a directory service
Integrating the Connection Manager with existing LDAP schemas
Database storage using a relational database
Checking for a supported version of Oracle
Installation logging
Network provider hardware requirements
Determining the virtual storage needed
Determining the disk space needed
Ensuring sufficient storage for logging on UNIX-based systems
Network connectivity for the Connection Manager
Installing and configuring X.25 support
Installing and initial configuration
Installation checklist
Installing the Gatekeeper
Installing the Gatekeeper on AIX
Installing the Gatekeeper on Linux
Installing the Gatekeeper on Solaris
Installing the Gatekeeper on Windows
Installing the Connection Manager
Installing the Connection Manager on AIX
Using UTF-8 locale message catalogs
Installing the Connection Manager on Linux or Solaris
Using UTF-8 locale message catalogs
Installing the Connection Manager on Windows
Configuring IBM Directory
Configuring Red Hat Directory
Configuring Sun ONE Directory Server
Configuring OpenLDAP
Adding the schema to a local OpenLDAP server automatically
Adding the schema to an OpenLDAP server configuration file manually
Configuring DB2
Configuring Oracle
Configuring the access manager
Configuring resources
Initial configuration checklist
Defining a Connection Manager using the Gatekeeper
Adding a mobile network interface
Adding other resources specific to mobile access services
Adding a mobile network connection
Adding users
Adding resources in batch mode
Adding messaging services
Adding HTTP access services
Enabling secure communication
Configuring SSL certificates on the Connection Manager
Configuring SSL certificates between the Gatekeeper and access manager
Adding a secure login profile
Using third-party authentication or accounting servers
Using RADIUS servers
Using RADIUS authentication profiles
Using RADIUS servers for accounting and billing
Using LDAP-bind authentication profiles
Using LDAP-bind authentication profile with Windows Integrated Login
Using certificated-based authentication profiles
Configuring cluster nodes
Configuring cluster nodes for connectionless MNCs
Configuring a directory server
Configuring user account lookup
Configuring an alternate directory server
Administering
Using the Gatekeeper
Navigating the Gatekeeper interface
Editing resource properties
Menu bar options
File -> Log In
File -> Log Off
File -> Change Login Password
File -> Login Profiles
File -> Access Control Lists
File -> Exit
Options -> Gatekeeper Trace
Options -> Gatekeeper Message Log
Options -> Gatekeeper Console Output
Options -> Gatekeeper Properties
Window menu
Help menu
Finding resources
Adding resources
Viewing Connection Manager logs
Viewing users
Using broadcast groups
Monitoring packet flow
Monitoring packet flow
Applying maintenance
Installation paths
Migration considerations
Software downloads
Removing the Connection Manager
Removing the Gatekeeper
Installing and configuring the TAI plug-in
Using mobile access services
Defining resources used by mobile access services
TCP-Lite
HTTP codec
Connection and transport profiles
Groups for mobile access services
Mobile device
Modem profile
Network address translator
Example flow
Packet mapping
Filter
Routing alias
Mobile network interface (MNI)
Defining a static MNI subnet
IP addressing concepts
Enabling secure communication for mobile access services
Controlling data traffic
Configuring authentication between the mobile access services and the Mobility Client
Storing client-based certificates
Configuring a redundant RNC with remotely controlled A/B switches
Using messaging services
Defining resources used by messaging services
Application service
Enabling secure communication for messaging services
Configuring SSL certificates for messaging services
Configuring SSL certificates for message processing applications
Configuring key certificates from the messaging services key database
Creating a Java key store file for Java applications
Creating a key database and stash file for C applications
Configuring an SMPP MNC
Configuring a WCTP MNC
Appendix A. Programming reference
Appendix B. Database schema information
Accounting and billing database schema
Session database schema
Reclaiming space after records are deleted
Appendix C. Other resources
Using the information center
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Getting online help
Gatekeeper help
IBM Key Management help
Reference information
Notices
Trademarks
Index
Gatekeeper online help
Controlling resources and organizational units
Assigning administrative level of authority and access
Searching for resources
Refreshing the view of the resources
Customizing the view of resource classes and types
Adding a resource
Starting up/Shutting down a Connection Manager
Moving resources in and out of organizational units
Adding large numbers of users or mobiles devices
Customize network configuration
Setting up a broadcast group
Sending broadcast messages
Adding a network connection
Configuring a connection for an ASTRO 25 network
Configuring intelligent connections
Configuring TCP-Lite and HTTP codec
Looking up users in another directory service
Setting up IP addressing
Setting up network address translation
Filtering incoming and outgoing data
Redirecting packets to and from the Connection Manager
Routing traffic to a subnetwork
Configure for security
Configuring SSL certificates
Using authentication profiles
Using device identification with Mobility Clients
Configuring users to be authenticated using only RADIUS
Configuring users to be authenticated using only LDAP-bind
Configuring users to be authenticated using certificate-based authentication
Limiting the client log on to a specific class of devices
Configuring a restricted session for Windows integrated logon
Manage administrators
Setting up an access manager login profile
Assigning administrative level of authority and access
Changing an administrator password
Viewing access control lists
Terminating the login due to inactivity
Manage users
Unlocking or locking a user ID
Resetting the failed login count
Viewing users
Forcing the logoff of a connected user
Defining a password policy
Removing the user password requirement
Resetting a user password
Starting user tracing
Troubleshoot problems
Viewing status for more than one Connection Manager
Setting log files
Configuring the syslogd messaging facility
Viewing logs: message, trace, and account
Starting user tracing
Setting Gatekeeper console output
Setting Gatekeeper message log options
Setting Gatekeeper trace options
Viewing ISA configuration files
What is?
Organizational unit
Access manager
Connection Manager
Mobile network connection
Mobile access services
Connection and transport profiles
TCP-Lite
Network address translation
Packet mapping
Filter
Routing alias
Mobile network interface
Cluster manager
Messaging services
Messaging services application service
HTTP access services
Directory server
Users
Authentication profile
Administrators
Access control lists (ACLs) and ACL profiles
Mobile device
Modem profile
Wireless password policy
Group
Default resources
Device resolver
Mobility Client guides
Linux
User's Guide
About the Mobility Client guide for Linux
What's new in this release
Getting started
Software and hardware requirements
Installing the Mobility Client
Applying maintenance
Starting the Mobility Client
Removing the Mobility Client
Using the Mobility Client
Creating a Mobility Client connection
Connecting to the Connection Manager
Changing your password
Checking that applications are running before connecting
Starting a connection when the operating system starts
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Using trace
Using the trace viewer
Configure trace properties
Trace levels
Subsystems
File
Viewer
Roaming between networks
Specifying the network adapter to use
Viewing connection status
Manually suspending and resuming communications
Viewing connection properties
Deleting a connection
Disconnecting from the Connection Manager
Changing font size and style
Configuring clients with configuration files
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Notices
Trademarks
Index
Nokia devices
About the Mobility Client guide for Nokia devices
Who should read this information
What's new in this release
Getting started
Understanding network access
Prerequisites
Installing and launching the Mobility Client
Creating a new account
Establishing a connection to the Connection Manager
Removing the Mobility Client
Managing accounts
Editing an account
Deleting an account
Duplicating an account
Setting a default account
Changing the password
Hiding and showing the active connection
Disconnecting the active connection
Using the Mobility Client
Viewing the connection information
Using advanced settings
Using trace
Enabling logging
Clearing the log file
Moving files between the device and the desktop
Exporting and importing configuration files
Checking that applications are running before connecting
Automatically starting applications after connecting
Using cross-network roaming
Changing Internet access point priority
Applying maintenance
Configuring clients with configuration files
Accessibility
Notices
Trademarks
Windows
User's Guide
About the Mobility Client guide for Windows
What's new in this release
Getting started
Software and hardware requirements
Installing and configuring the Mobility Client
Operating system upgrade considerations
Migration considerations
Types of installations
Activating a modem through the network provider
Installing a modem driver on the mobile computer
Installing a modem driver
Installing a manufacturer's modem driver
Installing a modem driver provided by Windows
Installing a modem driver provided by Mobility Client
Installing the Mobility Client on Windows 2000, Windows XP, or Windows Vista
Installing the Mobility Client on Windows CE
API Version
Performing a preconfigured installation
Performing a silent installation
Creating a Mobility Client connection
Using the Mobility Client
Starting a connection
Connecting to the Connection Manager
Connecting from the command line
Logging off from the command line
Starting a connection when Windows starts
Using a Windows user ID and password to log into the Connection Manager
Changing the initial expired password
Checking that applications are running before connecting
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Viewing connection status
Modifying connection properties
Using cross-network roaming
Roaming limitations of cross-network roaming
How an Automatically Connect connection works with Mobility Client for Windows CE
Sharing the Mobility Client connection on Windows
Setting up a trace
Using the trace viewer
Configure trace properties
Trace levels
Viewer
File
Applying maintenance
Removing the Mobility Client on Windows 2000, Windows XP, and Windows Vista
Removing the Mobility Client on Windows CE
Removing the Mobility Client for Windows CE from the desktop
Removing the Mobility Client from the device
Configuring clients with a configuration file
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Mobility Client for Windows
Mobility Client for Windows CE
Notices
Trademarks
Index
Troubleshooting and support
Troubleshooting guide
Before you call IBM Support
Locating the problem
Installing and using the IBM Support Assistant
Determining the version of code installed
Obtaining service updates
Determining the service level of the Connection Manager
Determining the service level of Mobility Clients
Determining the service level of Gatekeeper
Troubleshooting checklists
Mobility Client log in and password problems
Using logs to troubleshoot login problems
Mobility Client problems
Connection Manager problems
Persistent data storage problems
Application problems
Gatekeeper problems
Determining the status of resources
Verifying Connection Manager processes
Verifying the portmap daemon is enabled for automatic start-up on AIX systems
Port number information
Supported locales
Using access manager logs
Using Connection Manager logs
Message log
Account log
Using the wg_acct command
Purpose
Syntax
Description
Flags
Examples
Trace log
Testing for UDP packet loss
Troubleshooting tips
Finding broadcast errors when using mobile access services
Determining the status of an X.25 link on AIX
Monitoring X.25 data flow
Sending network management traps
Trap variables
Trap severity
Trap descriptions
Notices
Trademarks
Lotus Mobile Connect v6.1.3
Getting started
Introduction
Preparing the network environment
Mobility Client addressing for the VPN
MNC carrier connection
Firewall issues
Preparing the operating system environment
Persistent data storage requirements
Installing
Verifying the installation
Notices
Trademarks
Administrator's guide
Administrator's Guide
About the Administrator's guide
What's new in this release
Overview
Mobile access services communication
HTTP communication
Messaging communication
Short message delivery operation
Mobile-originated message operation
Key components
Persistent data storage
Configuration information
Session information
Accounting and billing information
Connection Manager
Operating system-specific feature support
Gatekeeper
Elements of the Gatekeeper interface
Client roles
Mobility Client
Network providers
Planning
Defining resources
Organizational unit
Access manager
Connection Manager
Messaging services
HTTP access services
Mobile access services
Cluster manager
Multiple cluster node support
Groups
Mobile network connection (MNC)
Device resolver
If you are using network address translation (NAT) with device resolver
Directory server
User
Administrator
Access control lists and ACL profiles
Connection Manager access control list
User access control list
Broadcast group access control list
Authentication profile
Lightweight third party authentication support
Using LTPA in a Lotus Domino / iNotes server environment
Using LTPA in a WebSphere Portal or WebSphere Application Server environment
Password policy
Your network
Supported network providers
Native-PPP connections
Data storage
Configuration information stored on a directory service server
Configuration information stored in a relational database
Session information stored in a relational database
Accounting and billing information stored in a relational database
Port number information
Sending accounting packets to RADIUS servers
Capacity and performance
Security
Using IPSec
Security options
Authentication and encryption
Authentication between the mobile access services and Mobility Clients
Encryption between the mobile access services and Mobility Clients
Third-party authentication to the Connection Manager
Third-party authentication using RADIUS
Third-party authentication using LDAP-bind
Third-party authentication using certificates
Authentication and encryption between messaging services and applications using the Messaging Services and Push APIs
Authentication and encryption between the Gatekeeper and the access manager
Authentication and encryption among cluster managers
Administrator access
Before you install
Required software
Persistent data storage software requirements
Database storage using a directory service
Integrating the Connection Manager with existing LDAP schemas
Database storage using a relational database
Checking for a supported version of Oracle
Installation logging
Network provider hardware requirements
Determining the virtual storage needed
Determining the disk space needed
Ensuring sufficient storage for logging on UNIX-based systems
Network connectivity for the Connection Manager
Installing and configuring X.25 support
Installing and initial configuration
Installation checklist
Installing the Gatekeeper
Installing the Gatekeeper on AIX
Installing the Gatekeeper on Linux
Installing the Gatekeeper on Solaris
Installing the Gatekeeper on Windows
Installing the Connection Manager
Installing the Connection Manager on AIX
Using UTF-8 locale message catalogs
Installing the Connection Manager on Linux or Solaris
Using UTF-8 locale message catalogs
Installing the Connection Manager on Windows
Configuring IBM Directory
Configuring Red Hat Directory
Configuring Sun ONE Directory Server
Configuring OpenLDAP
Adding the schema to a local OpenLDAP server automatically
Adding the schema to an OpenLDAP server configuration file manually
Configuring DB2
Configuring Oracle
Configuring the access manager
Configuring resources
Initial configuration checklist
Defining a Connection Manager using the Gatekeeper
Adding a mobile network interface
Adding other resources specific to mobile access services
Adding a mobile network connection
Adding users
Adding resources in batch mode
Adding messaging services
Adding HTTP access services
Enabling secure communication
Configuring SSL certificates on the Connection Manager
Configuring SSL certificates between the Gatekeeper and access manager
Adding a secure login profile
Using third-party authentication or accounting servers
Using RADIUS servers
Using RADIUS authentication profiles
Using RADIUS servers for accounting and billing
Using LDAP-bind authentication profiles
Using LDAP-bind authentication profile with Windows Integrated Login
Using certificated-based authentication profiles
Configuring cluster nodes
Configuring cluster nodes for connectionless MNCs
Configuring a directory server
Configuring user account lookup
Configuring an alternate directory server
Administering
Using the Gatekeeper
Navigating the Gatekeeper interface
Editing resource properties
Menu bar options
File -> Log In
File -> Log Off
File -> Change Login Password
File -> Login Profiles
File -> Access Control Lists
File -> Exit
Options -> Gatekeeper Trace
Options -> Gatekeeper Message Log
Options -> Gatekeeper Console Output
Options -> Gatekeeper Properties
Window menu
Help menu
Finding resources
Adding resources
Viewing Connection Manager logs
Viewing users
Using broadcast groups
Monitoring packet flow
Monitoring packet flow
Applying maintenance
Installation paths
Migration considerations
Software downloads
Removing the Connection Manager
Removing the Gatekeeper
Installing and configuring the TAI plug-in
Using mobile access services
Defining resources used by mobile access services
TCP-Lite
HTTP codec
Connection and transport profiles
Groups for mobile access services
Mobile device
Modem profile
Network address translator
Example flow
Packet mapping
Filter
Routing alias
Mobile network interface (MNI)
Defining a static MNI subnet
IP addressing concepts
Enabling secure communication for mobile access services
Controlling data traffic
Configuring authentication between the mobile access services and the Mobility Client
Storing client-based certificates
Configuring a redundant RNC with remotely controlled A/B switches
Using messaging services
Defining resources used by messaging services
Application service
Enabling secure communication for messaging services
Configuring SSL certificates for messaging services
Configuring SSL certificates for message processing applications
Configuring key certificates from the messaging services key database
Creating a Java key store file for Java applications
Creating a key database and stash file for C applications
Configuring an SMPP MNC
Configuring a WCTP MNC
Appendix A. Programming reference
Appendix B. Database schema information
Accounting and billing database schema
Session database schema
Reclaiming space after records are deleted
Appendix C. Other resources
Using the information center
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Getting online help
Gatekeeper help
IBM Key Management help
Reference information
Notices
Trademarks
Index
Gatekeeper online help
Controlling resources and organizational units
Assigning administrative level of authority and access
Searching for resources
Refreshing the view of the resources
Customizing the view of resource classes and types
Adding a resource
Starting up/Shutting down a Connection Manager
Moving resources in and out of organizational units
Adding large numbers of users or mobiles devices
Customize network configuration
Setting up a broadcast group
Sending broadcast messages
Adding a network connection
Configuring a connection for an ASTRO 25 network
Configuring intelligent connections
Configuring TCP-Lite and HTTP codec
Looking up users in another directory service
Setting up IP addressing
Setting up network address translation
Filtering incoming and outgoing data
Redirecting packets to and from the Connection Manager
Routing traffic to a subnetwork
Configure for security
Configuring SSL certificates
Using authentication profiles
Using device identification with Mobility Clients
Configuring users to be authenticated using only RADIUS
Configuring users to be authenticated using only LDAP-bind
Configuring users to be authenticated using certificate-based authentication
Limiting the client log on to a specific class of devices
Configuring a restricted session for Windows integrated logon
Manage administrators
Setting up an access manager login profile
Assigning administrative level of authority and access
Changing an administrator password
Viewing access control lists
Terminating the login due to inactivity
Manage users
Unlocking or locking a user ID
Resetting the failed login count
Viewing users
Forcing the logoff of a connected user
Defining a password policy
Removing the user password requirement
Resetting a user password
Starting user tracing
Troubleshoot problems
Viewing status for more than one Connection Manager
Setting log files
Configuring the syslogd messaging facility
Viewing logs: message, trace, and account
Starting user tracing
Setting Gatekeeper console output
Setting Gatekeeper message log options
Setting Gatekeeper trace options
Viewing ISA configuration files
What is?
Organizational unit
Access manager
Connection Manager
Mobile network connection
Mobile access services
Connection and transport profiles
TCP-Lite
Network address translation
Packet mapping
Filter
Routing alias
Mobile network interface
Cluster manager
Messaging services
Messaging services application service
HTTP access services
Directory server
Users
Authentication profile
Administrators
Access control lists (ACLs) and ACL profiles
Mobile device
Modem profile
Wireless password policy
Group
Default resources
Device resolver
Mobility Client guides
Linux
User's Guide
About the Mobility Client guide for Linux
What's new in this release
Getting started
Software and hardware requirements
Installing the Mobility Client
Applying maintenance
Starting the Mobility Client
Removing the Mobility Client
Using the Mobility Client
Creating a Mobility Client connection
Connecting to the Connection Manager
Changing your password
Checking that applications are running before connecting
Starting a connection when the operating system starts
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Using trace
Viewing and saving trace data
Configure trace properties
Trace levels
Subsystems
File
Roaming between networks
Specifying the network adapter to use
Viewing connection status
Manually suspending and resuming communications
Viewing connection properties
Deleting a connection
Disconnecting from the Connection Manager
Changing font size and style
Configuring clients with configuration files
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Notices
Trademarks
Index
Mac OS X
About the Mobility Client guide for Mac OS X
Who should read this information
Getting started
Software and hardware requirements
Installing the Mobility Client
Starting the Mobility Client
Removing the Mobility Client
Using the Mobility Client
Creating a Mobility Client connection
Connecting to the Connection Manager
Changing the password
Checking that applications are running before connecting
Starting a connection at system login
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Using trace
Viewing and saving trace data
Configure trace properties
Trace levels
Subsystems
File
Roaming between networks
Specifying the network adapter to use
Viewing connection status
Viewing connection properties
Deleting a connection
Disconnecting from the Connection Manager
Configuring clients with configuration files
Getting online help
Accessibility
Navigating with the keyboard
Keyboard shortcuts
Notices
Trademarks
Nokia devices
About the Mobility Client guide for Nokia devices
Who should read this information
What's new in this release
Getting started
Understanding network access
Prerequisites
Installing and launching the Mobility Client
Creating a new account
Establishing a connection to the Connection Manager
Removing the Mobility Client
Managing accounts
Editing an account
Deleting an account
Duplicating an account
Setting a default account
Changing the password
Hiding and showing the active connection
Disconnecting the active connection
Using the Mobility Client
Viewing the connection information
Using advanced settings
Using trace
Enabling logging
Clearing the log file
Moving files between the device and the desktop
Exporting and importing configuration files
Checking that applications are running before connecting
Automatically starting applications after connecting
Using cross-network roaming
Changing Internet access point priority
Applying maintenance
Configuring clients with configuration files
Accessibility
Notices
Trademarks
Windows
User's Guide
About the Mobility Client guide for Windows
What's new in this release
Getting started
Software and hardware requirements
Installing and configuring the Mobility Client
Operating system upgrade considerations
Migration considerations
Types of installations
Activating a modem through the network provider
Installing a modem driver on the mobile computer
Installing a modem driver
Installing a manufacturer's modem driver
Installing a modem driver provided by Windows
Installing a modem driver provided by Mobility Client
Installing the Mobility Client on Windows 2000, Windows XP, or Windows Vista
Installing the Mobility Client on Windows CE
API Version
Performing a preconfigured installation
Performing a silent installation
Creating a Mobility Client connection
Using the Mobility Client
Starting a connection
Connecting to the Connection Manager
Connecting from the command line
Logging off from the command line
Starting a connection when Windows starts
Using a Windows user ID and password to log into the Connection Manager
Changing the initial expired password
Checking that applications are running before connecting
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Viewing connection status
Modifying connection properties
Using cross-network roaming
Roaming limitations of cross-network roaming
How an Automatically Connect connection works with Mobility Client for Windows CE
Sharing the Mobility Client connection on Windows
Setting up a trace
Viewing and saving the trace data
Configure trace properties
Trace levels
File
Applying maintenance
Removing the Mobility Client on Windows 2000, Windows XP, and Windows Vista
Removing the Mobility Client on Windows CE
Removing the Mobility Client for Windows CE from the desktop
Removing the Mobility Client from the device
Configuring clients with a configuration file
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Mobility Client for Windows
Mobility Client for Windows CE
Notices
Trademarks
Index
Troubleshooting and support
Troubleshooting guide
Before you call IBM Support
Locating the problem
Installing and using the IBM Support Assistant
Determining the version of code installed
Obtaining service updates
Determining the service level of the Connection Manager
Determining the service level of Mobility Clients
Determining the service level of Gatekeeper
Troubleshooting checklists
Mobility Client log in and password problems
Using logs to troubleshoot login problems
Mobility Client problems
Connection Manager problems
Persistent data storage problems
Application problems
Gatekeeper problems
Determining the status of resources
Verifying Connection Manager processes
Verifying the portmap daemon is enabled for automatic start-up on AIX systems
Port number information
Supported locales
Using access manager logs
Using Connection Manager logs
Message log
Account log
Using the wg_acct command
Purpose
Syntax
Description
Flags
Examples
Trace log
Testing for UDP packet loss
Troubleshooting tips
Finding broadcast errors when using mobile access services
Determining the status of an X.25 link on AIX
Monitoring X.25 data flow
Sending network management traps
Trap variables
Trap severity
Trap descriptions
Notices
Trademarks
Lotus Mobile Connect v6.1.4
Getting started
Introduction
Preparing the network environment
Mobility Client addressing for the VPN
MNC carrier connection
Firewall issues
Preparing the operating system environment
Persistent data storage requirements
Installing
Verifying the installation
Notices
Trademarks
Administrator's guide
Administrator’s Guide
About the Administrator's guide
What's new in this release
Overview
Mobile access services communication
HTTP communication
Messaging communication
Short message delivery operation
Mobile-originated message operation
Key components
Persistent data storage
Configuration information
Session information
Accounting and billing information
Connection Manager
Operating system-specific feature support
Gatekeeper
Elements of the Gatekeeper interface
Client roles
Mobility Client
Network providers
Planning
Defining resources
Organizational unit
Access manager
Connection Manager
Messaging services
HTTP access services
Mobile access services
Cluster manager
Multiple cluster node support
Groups
Mobile network connection (MNC)
Device resolver
If you are using network address translation (NAT) with device resolver
Directory server
User
Administrator
Access control lists and ACL profiles
Connection Manager access control list
User access control list
Broadcast group access control list
Authentication profile
Lightweight third party authentication support
Using LTPA in a Lotus Domino / iNotes server environment
Using LTPA in a WebSphere Portal or WebSphere Application Server environment
Password policy
Your network
Supported network providers
Native-PPP connections
Data storage
Configuration information stored on a directory service server
Configuration information stored in a relational database
Session information stored in a relational database
Accounting and billing information stored in a relational database
Port number information
Sending accounting packets to RADIUS servers
Capacity and performance
Security
Using IPSec
Security options
Authentication and encryption
Authentication between the mobile access services and Mobility Clients
Encryption between the mobile access services and Mobility Clients
Third-party authentication to the Connection Manager
Third-party authentication using RADIUS
Third-party authentication using LDAP-bind
Third-party authentication using certificates
Authentication and encryption between messaging services and applications using the Messaging Services and Push APIs
Authentication and encryption between the Gatekeeper and the access manager
Authentication and encryption among cluster managers
Administrator access
Before you install
Required software
Persistent data storage software requirements
Database storage using a directory service
Integrating the Connection Manager with existing LDAP schemas
Database storage using a relational database
Checking for a supported version of Oracle
Installation logging
Network provider hardware requirements
Determining the virtual storage needed
Determining the disk space needed
Ensuring sufficient storage for logging on UNIX-based systems
Network connectivity for the Connection Manager
Installing and configuring X.25 support
Installing and initial configuration
Installation checklist
Installing the Gatekeeper
Installing the Gatekeeper on AIX
Installing the Gatekeeper on Linux
Installing the Gatekeeper on Solaris
Installing the Gatekeeper on Windows
Installing the Connection Manager
Installing the Connection Manager on AIX
Using UTF-8 locale message catalogs
Installing the Connection Manager on Linux or Solaris
Using UTF-8 locale message catalogs
Installing the Connection Manager on Windows
Configuring IBM Directory
Configuring Red Hat Directory
Configuring Sun ONE Directory Server
Configuring OpenLDAP
Adding the schema to a local OpenLDAP server automatically
Adding the schema to an OpenLDAP server configuration file manually
Configuring DB2
Configuring Oracle
Configuring the access manager
Configuring resources
Initial configuration checklist
Defining a Connection Manager using the Gatekeeper
Adding a mobile network interface
Adding other resources specific to mobile access services
Adding a mobile network connection
Adding users
Adding resources in batch mode
Adding messaging services
Adding HTTP access services
Enabling secure communication
Configuring SSL certificates on the Connection Manager
Configuring SSL certificates between the Gatekeeper and access manager
Adding a secure login profile
Using third-party authentication or accounting servers
Using RADIUS servers
Using RADIUS authentication profiles
Using RADIUS servers for accounting and billing
Using LDAP-bind authentication profiles
Using LDAP-bind authentication profile with Windows Integrated Login
Using certificated-based authentication profiles
Configuring cluster nodes
Configuring cluster nodes for connectionless MNCs
Configuring a directory server
Configuring user account lookup
Configuring an alternate directory server
Administering
Using the Gatekeeper
Navigating the Gatekeeper interface
Editing resource properties
Menu bar options
File -> Log In
File -> Log Off
File -> Change Login Password
File -> Login Profiles
File -> Access Control Lists
File -> Exit
Options -> Gatekeeper Trace
Options -> Gatekeeper Message Log
Options -> Gatekeeper Console Output
Options -> Gatekeeper Properties
Window menu
Help menu
Finding resources
Adding resources
Viewing Connection Manager logs
Viewing users
Using broadcast groups
Monitoring packet flow
Monitoring packet flow
Applying maintenance
Installation paths
Migration considerations
Software downloads
Removing the Connection Manager
Removing the Gatekeeper
Using mobile access services
Defining resources used by mobile access services
TCP-Lite
HTTP codec
Connection and transport profiles
Groups for mobile access services
Mobile device
Modem profile
Network address translator
Example flow
Packet mapping
Filter
Routing alias
Mobile network interface (MNI)
Defining a static MNI subnet
IP addressing concepts
Enabling secure communication for mobile access services
Controlling data traffic
Configuring authentication between the mobile access services and the Mobility Client
Storing client-based certificates
Configuring a redundant RNC with remotely controlled A/B switches
Using messaging services
Defining resources used by messaging services
Application service
Enabling secure communication for messaging services
Configuring SSL certificates for messaging services
Configuring SSL certificates for message processing applications
Configuring key certificates from the messaging services key database
Creating a Java key store file for Java applications
Creating a key database and stash file for C applications
Configuring an SMPP MNC
Configuring a WCTP MNC
Appendix A. Programming reference
Appendix B. Database schema information
Accounting and billing database schema
Session database schema
Reclaiming space after records are deleted
Appendix C. Other resources
Using the information center
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Getting online help
Gatekeeper help
IBM Key Management help
Reference information
Notices
Trademarks
Index
Gatekeeper online help
Controlling resources and organizational units
Assigning administrative level of authority and access
Searching for resources
Refreshing the view of the resources
Customizing the view of resource classes and types
Adding a resource
Starting up/Shutting down a Connection Manager
Moving resources in and out of organizational units
Adding large numbers of users or mobiles devices
Customize network configuration
Setting up a broadcast group
Sending broadcast messages
Adding a network connection
Configuring a connection for an ASTRO 25 network
Configuring intelligent connections
Configuring TCP-Lite and HTTP codec
Looking up users in another directory service
Setting up IP addressing
Setting up network address translation
Filtering incoming and outgoing data
Redirecting packets to and from the Connection Manager
Routing traffic to a subnetwork
Configure for security
Configuring SSL certificates
Using authentication profiles
Using device identification with Mobility Clients
Configuring users to be authenticated using only RADIUS
Configuring users to be authenticated using only LDAP-bind
Configuring users to be authenticated using certificate-based authentication
Limiting the client log on to a specific class of devices
Configuring a restricted session for Windows integrated logon
Manage administrators
Setting up an access manager login profile
Assigning administrative level of authority and access
Changing an administrator password
Viewing access control lists
Terminating the login due to inactivity
Manage users
Unlocking or locking a user ID
Resetting the failed login count
Viewing users
Forcing the logoff of a connected user
Defining a password policy
Removing the user password requirement
Resetting a user password
Starting user tracing
Troubleshoot problems
Viewing status for more than one Connection Manager
Setting log files
Configuring the syslogd messaging facility
Viewing logs: message, trace, and account
Starting user tracing
Setting Gatekeeper console output
Setting Gatekeeper message log options
Setting Gatekeeper trace options
Viewing ISA configuration files
What is?
Organizational unit
Access manager
Connection Manager
Mobile network connection
Mobile access services
Connection and transport profiles
TCP-Lite
Network address translation
Packet mapping
Filter
Routing alias
Mobile network interface
Cluster manager
Messaging services
Messaging services application service
HTTP access services
Directory server
Users
Authentication profile
Administrators
Access control lists (ACLs) and ACL profiles
Mobile device
Modem profile
Wireless password policy
Group
Default resources
Device resolver
Mobility Client guides
Linux
User's Guide
About the Mobility Client guide for Linux
What's new in this release
Getting started
Software and hardware requirements
Installing the Mobility Client
Applying maintenance
Starting the Mobility Client
Removing the Mobility Client
Using the Mobility Client
Creating a Mobility Client connection
Connecting to the Connection Manager
Changing your password
Checking that applications are running before connecting
Starting a connection when the operating system starts
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Using trace
Viewing and saving trace data
Configure trace properties
Trace levels
Subsystems
File
Roaming between networks
Specifying the network adapter to use
Viewing connection status
Manually suspending and resuming communications
Viewing connection properties
Deleting a connection
Disconnecting from the Connection Manager
Changing font size and style
Configuring clients with configuration files
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Notices
Trademarks
Index
Mac OS X
About the Mobility Client guide for Mac OS X
Who should read this information
What's new in this release
Getting started
Prerequisites
Installing the Mobility Client
Applying maintenance
Starting the Mobility Client
Removing the Mobility Client
Using the Mobility Client
Creating a Mobility Client connection
Connecting to the Connection Manager
Changing the password
Checking that applications are running before connecting
Starting a connection at system login
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Using trace
Viewing and saving trace data
Configure trace properties
Trace levels
Subsystems
File
Roaming between networks
Specifying the network adapter to use
Viewing connection status
Viewing connection properties
Deleting a connection
Disconnecting from the Connection Manager
Configuring clients with configuration files
Getting online help
Accessibility
Navigating with the keyboard
Keyboard shortcuts
Notices
Trademarks
Nokia devices
About the Mobility Client guide for Nokia devices
Who should read this information
What's new in this release
Getting started
Understanding network access
Prerequisites
Installing and launching the Mobility Client
Creating a new account
Establishing a connection to the Connection Manager
Removing the Mobility Client
Managing accounts
Editing an account
Deleting an account
Duplicating an account
Setting a default account
Changing the password
Hiding and showing the active connection
Disconnecting the active connection
Using the Mobility Client
Viewing the connection information
Using advanced settings
Using trace
Enabling logging
Clearing the log file
Moving files between the device and the desktop
Exporting and importing configuration files
Checking that applications are running before connecting
Automatically starting applications after connecting
Using cross-network roaming
Changing Internet access point priority
Applying maintenance
Configuring clients with configuration files
Accessibility
Notices
Trademarks
Windows
User's Guide
About the Mobility Client guide for Windows
What's new in this release
Getting started
Software and hardware requirements
Operating system upgrade considerations
Migration considerations
Types of installations
Installing the Mobility Client on Windows
Considerations for Specialized Radio Networks
Activating a modem through the network provider
Installing a modem driver on the mobile computer
Installing a manufacturer's modem driver
Installing a modem driver provided by Windows
Installing a modem driver provided by Mobility Client
Installing the Mobility Client on Windows Mobile
Installing the Full Version for Professional devices
Installing the Full Version for Standard devices
Installing the API Version for Professional devices
Installing the API Version for Standard devices
Performing a preconfigured installation
Silent Install/Uninstall and Command-Line Parameters
Creating a Mobility Client connection
Using the Mobility Client
Starting a connection
Connecting to the Connection Manager
Connecting from the command line
Logging off from the command line
Starting a connection when Windows starts
Using a Windows user ID and password to log into the Connection Manager
Changing the initial expired password
Checking that applications are running before connecting
Automatically starting applications after connecting
Exporting and importing configuration files
Using the command line to import and export configuration files
Viewing connection status
Modifying connection properties
Using cross-network roaming
Roaming limitations of cross-network roaming
How an Automatically Connect connection works with Mobility Client for Windows Mobile
Sharing the Mobility Client connection on Windows
Setting up a trace
Viewing and saving the trace data
Configure trace properties
Trace levels
File
Applying maintenance
Removing the Mobility Client from Windows
Removing the Mobility Client on Windows Mobile
Removing the Mobility Client from the device
Configuring clients with a configuration file
Getting online help
Accessibility
Navigating with the keyboard
Accelerator keys
Using accelerator keys with menus
Keyboard shortcuts
Mobility Client for Windows
Mobility Client for Windows Mobile
Notices
Trademarks
Index
Troubleshooting and support
Troubleshooting guide
Before you call IBM Support
Locating the problem
Installing and using the IBM Support Assistant
Determining the version of code installed
Obtaining service updates
Determining the service level of the Connection Manager
Determining the service level of Mobility Clients
Determining the service level of Gatekeeper
Troubleshooting checklists
Mobility Client log in and password problems
Using logs to troubleshoot login problems
Mobility Client problems
Connection Manager problems
Persistent data storage problems
Application problems
Gatekeeper problems
Determining the status of resources
Verifying Connection Manager processes
Verifying the portmap daemon is enabled for automatic start-up on AIX systems
Port number information
Supported locales
Using access manager logs
Using Connection Manager logs
Message log
Account log
Using the wg_acct command
Purpose
Syntax
Description
Flags
Examples
Trace log
Testing for UDP packet loss
Troubleshooting tips
Finding broadcast errors when using mobile access services
Determining the status of an X.25 link on AIX
Monitoring X.25 data flow
Sending network management traps
Trap variables
Trap severity
Trap descriptions
Notices
Trademarks