Build it yourself > Modeling >
< Previous | Next >

Create the Average process Duration Business Performance Indicator

Create the Average Process Duration KPI by completing the following steps:

  1. Add a new Business Performance Indicator by clicking Add.
  2. In the Business Measure Details – Measure1 wizard, enter the name Average Process Duration.
  3. Select Type as KPI.
  4. Enter Description as Measure average time of business process duration.
  5. Check Specify a target value and type.
  6. Select type as Duration.
  7. Select Target value as 3 days.
  8. Check Specify range details.
  9. Select Actual value.
  10. Under Specify ranges, click Add. Change the range name to Duration is acceptable. Start value: 1 Day. End value: 3 days.
  11. Click Add again. Change the range name to Duration too long. Start value: 3 Days. End value: 5 days.
    Tip: Besides clicking Add to add a row to a table, you can also double-click a row to add a row.
  12. Check Specify when to send an alert and the action to take as a result.
  13. Click Add. It adds an Average Process Duration Alert. Change it to Average Process Duration >3 days.
  14. Check Select the dimension to be used as filters and add the values of interest.
  15. Click Add. Change the Dimension name to Location. Check the Location. (The completed view is shown in the following 2 images.)
    Business Measure Details - Average Process Duration window
    Selection options for specifying when to send an alert and for dimensions to be used as filters
  16. Click OK and save your work.
< Previous | Next >